This accessibility statement applies to the website for Eastwood Group Practice.
This website is run by Eastwood Group Practice. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Enforcement procedure
If you are not satisfied with our response to your accessibility complaint, you can contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Feedback and contact information
We value your feedback and welcome any queries or positive comments you may have about our website’s accessibility. If you encounter any problems accessing information or using our website, please contact us.
Technical information about this website’s accessibility
Eastwood Group Practice is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The following are some known accessibility issues on our website:
- PDFs: Many of our PDFs are not fully accessible to screen reader software. If you have difficulty accessing these PDFs, please contact us for assistance.
- Online Forms: Some online forms may not be easy for screen readers to navigate.
- Links and Images: Some links and images may not be self-explanatory for screen reader users.
- Third-Party Content: Links to external websites or software that we do not own or manage may not be fully accessible.
We are actively working to address these issues as part of our ongoing program to enhance the accessibility of our website.
Alternative formats
If you require information from our website in an alternative format, such as accessible PDF, large print, easy read, audio recording, or Braille, please let us know.
We will consider your request and respond within 10 working days.
Reporting accessibility problems
If you find any accessibility problems not listed on this page or believe we are not meeting accessibility requirements, please report them to us.
Your feedback will help us improve the accessibility of our website.
Our commitment
We acknowledge that parts of our website are not fully accessible based on several reports.
However, we are continuously working on improving the accessibility of our site, and we welcome any feedback or suggestions from our users.
We are committed to making our website accessible, in accordance with the accessible regulations.
While we continue to work on improving how accessible we are , we may have some older content that does not meet current standards. However, we provide an inclusive online experience for all users.
If you have any further questions or concerns about the accessibility of Eastwood Group Practice website, please don’t hesitate to contact us.
Preparation of this accessibility statement
This statement was prepared on 1st August 2024. It was last reviewed on 1st August 2024.