We would like to inform you about a significant improvement in how you can access healthcare services at Eastwood Group Practice.
Welcome to Digital triage: A new way to get care
The NHS has introduced a nationwide Digital Triage system designed to:
- Improve your access to healthcare
- Streamline medical services
- Prioritise patient care more effectively
How Total Triage Works
- Submit your health request online, by phone or in person using one our devices.
- Receive same-day assessment of your healthcare needs
- Get directed to the most appropriate care option
- Book appointments at times convenient to you
Key Benefits
- No more early morning phone queues
- Flexible appointment booking
- Faster, more personalised healthcare support
What You Need to Do
- Ensure we have your up-to-date mobile number
- Consider signing up for online access (ask our reception for help)
We apologise for the delay in notifying you about this important change. The implementation of this new system has taken careful planning to ensure we can provide you with the best possible care.
If you have any questions, please first visit our FAQ page, which may detail the answer you are looking for. Alternatively, contact our reception team at either Kent Elms branch or the Belfairs branch.
Kind regards, The Team at Eastwood Group Practice